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Key tips to remember when searching for knowledge. • Ensure that you are signed in • Ensure that your role has adequate permissions to view desired level • Ensure proper search criteria is populated in respective categories.
1.0 Basic Search
Objective – Find and view knowledge, public or otherwise classified, using the basic search.
Step 1. Enter Search Criteria in the search box as seen in the image below. Test the search phrase ‘impact’ (without the quotes). (See image below)
2.0 Advanced Search for Account Holders
Understand/Define what action you would like to take
Objective – Find and view knowledge, public or otherwise classified, using the advanced search.
Understanding your basic searchability:- The KMS has been designed with a multi-pronged, robust approach to searching which allows the user to search for knowledge uploaded on the KMS as well as knowledge gathered about the KMS. The knowledge can be searched using a range of search criteria making your search more accurate, the search can be done using the entire range of criteria, just a few or just one, depending on your need. Read more on diagram b.
Step 1. Select Advanced Search as is highlighted in Diagram a.
Diagram a
Step 2. Select your search criteria by selecting one or more of the search criteria seen in diagram b.
a. Filter Type, whose options are “AND” or “OR”
b. Search Title
c. Select by Category
d. Select by File Type
e. Select by Jurisdiction
f. Select by Date
g. Select by Search Description
h. Or Search Document (search a phrase inside of the document)
Diagram b
